From the Management point-of-view
- Skip The Waiter means higher profits due to increased efficiency and higher customer satisfaction .
- Younger customers want to use technology to achieve tasks. This means they will be more likely to visit a restaurant that allows them to use technology to improve service.
From the Server point-of-view
- Skip The Waiter means the server can now look after more tables due to better efficiency.
- Skip The Waiter allows the server to enter the order using their own smart phones at table side. No need for double entry.
- Less stress means lower staff turnover, friendlier customer service and more job satisfaction.
- Servers can quickly see the status of orders on their smart phones. They can see which tables have received their beverage or food orders and which ones have not.
From the Customer point-of-view
- Skip The Waiter means the customer can place orders using their own smart phones. No more waiting for a server.
- The customer has the option of placing the order with a server, or doing it themselves. So they have a choice.
- Faster service means higher customer satisfaction and increases the likelihood they will return.